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The importance of student support services in modern higher ed

Monday, April 10, 2023
Evolllution

The disruption the pandemic caused highlighted the importance of student support services—in all modalities. How an institution integrates and supports these services will shape how they meet modern learner needs in this new era of higher education. In this interview, Bettjo Bouchey discusses how student support services evolved in recent years, what students expect of their institution and how to overcome common obstacles to better serve learners

American Institutes for Research

U.S. Department of Education

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