Survey: Many students are unaware of their college's COVID supports

Diverse Issues in Higher Education

When the Center for Community College Student Engagement (CCCSE) at the University of Texas at Austin first polled students about their experiences during the pandemic in fall 2020, almost 60% of students said they didn’t know if there were COVID-related support services offered on their campus. So, six months later, CCCSE followed up with 120,833 students across 273 colleges. Dr. Linda Garcia, executive director of the center, said she hoped to see the needle move to indicate more familiarity with the help available. The percent of those unfamiliar went down to 49.

American Institutes for Research

U.S. Department of Education

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