Broad-Based and Targeted: Florida State University's Efforts to Retain Every Student

Outlines Florida State University's two-part strategy for retaining students. The article provides details on how FSU has sought to make broad changes in systems and processes to eliminate barriers that make all students less likely to stay at FSU or succeed there and systematically segmented its student body to identify and address through intensive, targeted programs the particular challenges facing relatively small groups of students.

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