Exploring Cross-Functional Teams in Higher Education

Explores how institutions are assembling and using Cross-functional teams (CFTs) to advance their transformation efforts. MDRC partnered with three community colleges and one state agency overseeing higher education to explore their efforts to create these cross-functional teams. The researchers set out to document the interpersonal dynamics of these teams and to pilot test a tool at one institution to address barriers to CFTs’ smooth operation. This brief shares descriptive findings and recommendations, with the goal of providing funders, researchers, and practitioners suggestions for future research.