Discusses how institutes of higher education can be responsive to the needs of its students. The video mentions community colleges and first-generation students. It suggests that colleges remain flexible and adaptable and provides ways that they can help students overcome barriers to be successful.

Reveals the surprisingly decisive role that personal relationships play in determining a student's collegiate success. Describes a set of small, inexpensive interventions that yield substantial improvements in educational outcomes.

Describes the importance of cybersecurity and network protection at colleges and universities. The U.S. Departments of Education, Justice, Homeland Security (DHS), and Health and Human Services created the Guide for Developing High-Quality Emergency Operations Plans for Institutions of Higher Education. ED provides an overview of the approach the Guide recommends IHEs use related to emergency operations planning.