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Community colleges offer support services, but many students are unaware

Wednesday, February 28, 2024
New America

Community colleges offer a variety of support services that help students persist towards completing their programs. Such support services can be oriented around meeting financial, academic, or basic needs. Last year, we found that those who stopped out of their programs were more likely to be unsure of whether their college offered support services compared to continuing and new students. This year’s community college enrollment survey continues to ask questions about the support services offered at community colleges, if respondents know of these services, and if they have accessed the services. Our findings are similar to that of last year: those who stopped out are not as familiar with support services offered by their institution, highlighting the need for colleges to expand and communicate about the available services to their students. 

American Institutes for Research

U.S. Department of Education

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